Petro has three residential service plans for oil heating systems that have been created to provide you with year-round peace of mind.
1. The Petro Basic Protection Plan includes:
2. The Petro Value Plan provides extensive coverage for the budget-minded homeowner.
3. The Petro Premier Plan provides comprehensive coverage for total peace of mind.
Below is a comparison of what's covered in our Value and Premier Plans.*
These optional enhancements and additional agreements are available at an additional cost to your existing plan and are priced separately. They allow you to extend your coverage with more comprehensive protection and help you prepare for unexpected repair costs by allowing you to customize your protection to suit your needs. You must currently have a Petro Value or Premier Service Plan to add any enhancement coverage.
24 hours a day/365 days a year service
This enhancement extends your primary coverage by giving you access to Petro service 24-hours a day, 365 days a year. It waives our after hours diagnostic fee.
Direct and indirect water heater repair and part replacement**
This enhancement covers repairs and replacement of the parts listed below:
Limited boiler and furnace replacement***
This coverage provides an allowance of $1,000 toward replacement of your main heating boiler or furnace if a Petro inspection determines that your existing equipment is not repairable. The
new boiler or furnace must be replaced by Petro. Allowance is payable as a reduction to our normal retail price for the model specified.
Optional zone coverage†
This enhancement covers repair and replacement of the parts listed below:
Download the brochure for more information
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*Service requested to start prior to 8:00am or after 5:00pm, on federal holidays (days when the post office is closed) or weekends, is subject to our after hours diagnostic fee, unless you have purchased the 24/365 enhancement. The service plans described here are subject to Petro’s terms and conditions of service. **Covers residential, oil-fired water heaters up to a maximum firing rate of 1.25 gallons per hour. Excludes coverage of the water heater tank, recirculation lines and components, and anode rods. Service requested to start prior to 8:00am or after 5:00pm, on federal holidays (days when the post office is closed), or weekends, is subject to our standard diagnostic fee, unless you have purchased the 24/365 enhancement. Repair and/or replacement must be performed by Petro. ***Existing equipment must be inspected by Petro to qualify. †Not available on steam systems and excludes air handlers. Service requested to start prior to 8:00am or after 5:00pm, on federal holidays (days when the post office is closed) or weekends, is subject to our standard diagnostic fee, unless you have purchased the 24/365 enhancement. Repair and/or replacement must be performed by Petro.