Avoid costly repairs! Choose from our 3 residential heating oil service plans

Choose from our 3 Heating Oil Service Plans for peace of mind!
Heating oil

Our three Residential Service Plans have been created to provide you with year round peace of mind and include:

The Petro Basic Protection plan
Our Basic Protection Plan includes:

  • On-call access to service, 24/7
  • Tune-up
  • 15% discount on regular rates
  • Quality repairs by experienced Petro technicians


The Petro Value Plan

The Petro value plan provides extensive coverage for the budget-minded homeowner.
Download the full Value/Premier Plan brochure here ›


The Petro Premier Plan

The Petro Premier Plan provides comprehensive for total peace of mind.
Download details of the Premier Plan coverage here ›

Need more coverage?

These optional enhancements and additional agreements are available at an additional cost to your existing plan and are priced separately. They allow you to extend your coverage with more comprehensive protection and help you prepare for unexpected repair costs by allowing you to customize your protection to suit your needs. You must currently have a Petro Value or Premier Service Plan to add any enhancement coverage.


Optional enhancements

24-hours a day/365 days a year service
This enhancement extends your primary coverage by giving you access to Petro service 24-hours a day, 365 days a year. It waives our after hours diagnostic fee.

Direct & indirect water heater repair & part replacement*
This enhancement covers repairs and replacement of the parts listed below:

  • Air tube
  • Aquastat (auto type only)
  • Burner coupling
  • Burner fan
  • Burner motor
  • Cad cell complete
  • Circulator (bronze type, up to 1/16 HP)
  • Delayed oil valve
  • Draft regulator (up to 9" diameter)
  • Drain valve
  • Drip tube
  • Electrodes
  • Electrode wire & clips
  • Emergency switch
  • End cone
  • Firomatic valve
  • Flue pipe (up to 9" diameter)
  • Fuel pump
  • Fuel pump gasket
  • Fuel pump strainer
  • Igniters
  • Ignition transformer
  • Nozzle
  • Nozzle adapter
  • Nozzle line
  • Oil check valve
  • Oil filter cartridge
  • Oil filter complete
  • Oil safety valve
  • Porcelains
  • Preference relay
  • Primary control
  • Relief valve

*Covers residential, oil-fired water heaters up to a maximum firing rate of 1.25 gallons per hour. EXCLUDES COVERAGE OF THE WATER HEATER TANK, recirculation lines and components, and anode rods. Service requested to start prior to 8:00am or after 5:00pm, on federal holidays (days when the post office is closed), or weekends, is subject to our standard diagnostic fee, unless you have purchased the 24/365 enhancement. Repair and/or replacement must be performed by Petro.


Limited boiler & furnace replacement**
This coverage provides an allowance of $1,000 toward replacement of your main heating boiler or furnace if a Petro inspection determines that your existing equipment is not repairable. The new boiler or furnace must be replaced by Petro. Allowance is payable as a reduction to our normal retail price for the model specified.

**Existing equipment must be inspected by Petro to qualify.


Optional zone coverage***
This enhancement covers repair and replacement of the parts listed below:

  • Automatic air vents (boiler room only)
  • Circulator complete (up to 1/12 HP)
  • Circulator coupling (up to 1/12 HP)
  • Circulator flanges and gaskets
  • (up to 1-1/2" diameter)
  • Circulator impeller (up to 1/12 HP)
  • Circulator motor (up to 1/12 HP)
  • Circulator mounts (up to 1/12 HP)
  • Circulator relay
  • Flow check valve (up to 1-1/2" diam.)
  • Isolation valves (up to 1-1/2" diam.)
  • Thermostat (standard)
  • Thermostat (clock type $50 credit)
  • Zone valve (up to 1" diameter)
  • Zone valve motor (up to 1" diameter)

***NOT AVAILABLE ON STEAM SYSTEMS AND EXCLUDES AIR HANDLERS. Service requested to start prior to 8:00am or after 5:00pm, on federal holidays (days when the post office is closed) or weekends, is subject to our standard diagnostic fee, unless you have purchased the 24/365 enhancement. Repair and/or replacement must be performed by Petro.

Summer is the best time to schedule your heating system tune-up. Find out why ›

Oil furnace or boiler tune-up benefits and maintenance tips ›


  • Call 24/7/365
  • SALES1.888.735.5651
  • SERVICE1.800.645.4328

Find your local office

See what services and offers are available in your area

Is it time to replace your furnace?



Sign up for Petro emails button

Whether you're a current customer wanting to schedule a delivery or a new customer wanting to join the Petro family, from the coldest days of winter to the hottest days of summer, we're always here to help.

Contact us anytime, whenever you need us, 24/7, all year!