Gas-electric water heater repair and maintenance plans

water heater service plans

Need a hot water heater repair & maintenance plan? We've got you covered.

Water heater failure can happen anytime and may lead to your tank fully discharging, potential damage and temporary loss of service. Proper maintenance is the best way of avoiding this happening to you. Our comprehensive service plan will make sure that your natural gas hot water system is fully maintained to keep it running at peak efficiency all year round.

The comprehensive service plan includes:

  • On-call access to water heater service — 24 hours a day, seven days a week.

    When you call, we’re there for you. This means you can get repairs done quickly before they become bigger problems. There are no charges for services covered by this agreement when performed between 8am and 5pm, Monday through Friday, excluding federal holidays. If you request service for arrival prior to 8am or after 5pm, on a federal holiday (a day when the post office is closed) or weekend, there will be a diagnostic fee unless you have purchased the 24/365 option on your heating plan.


  • Free service visits on covered repairs.

    To help you keep your water heater running at peak efficiency, your plan also covers service visits for covered repairs.


  • System check-up

    To help keep your energy bills low, you should consider a periodic system check-up. This service is available at an additional cost. Customer-requested inspections may be scheduled between March 30th and September 1st. This schedule will allow us to optimize our response to your emergency service needs during the heating season.


  • Enjoy a 15% discount on regular rates.

    To help you save even more, this plan gives you a 15% discount on our regular rates for any repair work not covered by your plan.


  • Professional repairs by Petro technicians.

    By calling us, you’re accessing some of the best repair technicians in the business. It’s their job to keep your system in top condition.


Download details of our water heater plan coverage here ›

Have any questions about hot water heating equipment repairs and services? Give Petro a call today 1.844.217.7483.

  • Call 24/7/365
  • SALES1.888.735.5651
  • SERVICE1.800.645.4328

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Whether you're a current customer wanting to schedule a delivery or a new customer wanting to join the Petro family, from the coldest days of winter to the hottest days of summer, we're always here to help.

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